Privacy Policy

At Valentina & Elise, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when visiting our website or placing an order.

1. Who We Are

Company name: Valentina & Elise New York City. Email: support@valentinaelise.com Website: valentina&elise.com

2. Information We Collect

When you place an order or create an account with us, we may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Website activity and browsing behavior

3. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending order updates and relevant communications
  • Improving our website and overall shopping experience
  • Complying with legal obligations

4. Sharing Your Information

We do not sell your personal data. Your information is only shared with trusted third parties where necessary to fulfill our services, such as:

  • Payment processors
  • Shipping and logistics partners
  • Legal authorities when required by law

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and support marketing efforts. You can manage your cookie preferences at any time through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your personal data
  • Object to the processing of your data
  • Request data portability

To exercise any of these rights, please contact us at support@valentinaelise.com and we will respond as soon as possible.

8. Contact

If you have any questions or concerns about this Privacy Policy, please do not hesitate to reach out:

Valentina & Elise New York City. Email: support@valentinaelise.com

This Privacy Policy was last updated in 2024 and may be updated periodically to reflect changes in our practices or applicable law.